They are a serious company. I just received my product 24 hours ago. There has not been one time that I have spoken to their peoples that I have gotten anything less than A service, though i would like to send them all my regards.I am amazed not only with the quickness of the delivery since I ordered them so late last night. So, often in life we feel the need to complain about lousy service and never take the time to compliment those who actually take pride in their work and appreciate their customers. http://bcsportbikesforum.com/l/2/forum/www.consignmentsales.net-I-found-a-deal-on-an-item-off-kijiji-and-contacted-the-seller-about-it.htm - consignmentsales.net That is why I felt the need to let them know they have a customer for life in me and I will be sure to spread the word! .